Troubleshooting

Text in code is the exact message as the product or Salesforce shows it. Plain text is a symptom.

Access

You see	Why	Do
Access denied on every page	Your user has none of the four Release Notifier permission sets.	Assign one in Setup > Permission Sets, then reload.
`Your user has no Release Notifier license on this org`	The org is licensed but your user has no seat.	Setup > Installed Packages > Manage Licenses > Add Users, then reload.
`Release Notifier is not licensed on this org`	The org has no Release Notifier license, or it expired.	Contact us with your org id.
`This application is not available`	The org's Release Notifier subscription is not active yet.	Contact us with your org id.
`This feature is available on the Enterprise plan`	Ideas & Issues and Banners are Enterprise features.	See Plans and pricing, or hide the item for good in Settings.
A page is missing from the left navigation	The page needs a higher permission set (see Setup), or the feature is not on your plan or is disabled in Settings.	Check your permission set, your plan, then the feature toggles.

You see	Why	Do
A user does not see a release	They are not in any audience assigned to it, and it is not visible to all audiences; or they have no license.	Check the release's Audiences step and the user's license.
Content shows in the wrong language	The user's preferred language has no translation.	Add the translation, or accept the fallback to the org default language.
Users were not asked to re-acknowledge	The edit did not change note content, so acknowledgments carried over.	This is by design; only changed notes reset acknowledgment.

You see	Why	Do
No reminders are going out	Enable reminders in Settings is off. It is off by default after installation.	Tick it; the daily job schedules itself.
Reminders feel too frequent	Frequency is set to Daily.	Switch to Every 3 Days or Weekly in Settings.

Email contact@beyondthecloud.dev with the page, the exact message and what you clicked. Screenshots help.