---
url: https://releasenotifier.beyondthecloud.dev/docs/ideas-issues.md
description: Structured feedback with voting, comments and a leaderboard. Enterprise plan.
---

# Ideas & Issues

Available on the **Enterprise** plan.

When users struggle with a new process, they complain in Slack or not at all. **Ideas & Issues** gives them a structured channel inside Salesforce, next to the releases that triggered the feedback.

## Ideas

Users submit improvement ideas, vote for the ones that matter to them and discuss them in threaded comments. Statuses (from **Open** through **Planned** and **In Progress** to **Completed** or **Declined**) keep everyone informed about what happens with their input.

![Ideas list](/images/feature-ideas.png)

## Issues

Issues work the same way, with a severity on top. Users report what broke, where, and how bad it is; votes show how many people are hit.

![Issues list](/images/feature-issues.png)

## Comments and likes

Ideas, issues and release notes all support threaded comments, and comments can be liked. Discussion stays attached to the thing it is about.

## Leaderboard and points

Contributions earn points: submitting an idea or issue, commenting, and receiving votes. The leaderboard shows the most active contributors. Admins configure the point values, or turn the leaderboard off, in **Settings**.

![Ideas & Issues settings](/images/feature-settings-ideas-and-issues.png)

Admins can also disable Ideas or Issues entirely; when both are off, the navigation item disappears.