---
url: https://releasenotifier.beyondthecloud.dev/docs/acknowledgments.md
description: Due dates, reminders, re-acknowledgment and CSV export.
---

# Acknowledgment tracking

Acknowledgment turns a release note from "posted" into "confirmed". You need the **Release Notifier Manager** permission set or higher to see the tracking page.

## Require acknowledgment

In the release editor, mark the release as requiring acknowledgment and set a due date. Targeted users see the release in What's New and confirm each note with one click.

## Reminders

Reminders are off until an admin ticks **Enable reminders** in **Settings**; ticking it schedules the daily reminder job automatically. Pick a frequency: **Daily**, **Every 3 Days** or **Weekly**.

Users are chased through:

* Salesforce bell notifications (desktop and mobile) when a release needs their acknowledgment and when it is overdue;
* an overdue email with a link to the release;
* manual reminders you trigger from the tracking page.

## The tracking page

**Acknowledgments** in the left navigation shows every release that requires acknowledgment with its done, pending and overdue counts, per user.

![Acknowledgment tracking overview](/images/acknowledgment-tracking-overview.png)

From the detail view you can **Export to CSV** for audit or compliance reporting, and copy the email addresses of pending, acknowledged or all users.

![Acknowledgment tracking detail](/images/acknowledgment-tracking-detail.png)

## Re-acknowledgment on change

Acknowledgments are tied to note content, not just the note. When you edit a published note, only the users affected by the changed note are asked to confirm again; acknowledgments for unchanged notes carry over. See [Create and publish releases](/docs/releases#editing-a-published-release).